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Account Director

Washington, DC, USA

Job Type

Full Time

Workspace

Hybrid

About the Role

White Fox Industries is looking for a strategic and client-focused Account Director to manage key customer relationships, oversee contract performance, and support business growth. This role ensures client satisfaction, identifies new opportunities, and works closely with the project teams to deliver exceptional results.

Requirements

  • Serve as the primary point of contact for key accounts and strategic partners

  • Manage client expectations, communication, and long-term relationships

  • Oversee contract performance and ensure deliverables are met

  • Support project teams with scope alignment and client updates

  • Identify opportunities for additional services or expansion

  • Develop proposals, estimates, and service packages

  • Lead client onboarding and maintain CRM records

  • Collaborate with marketing and leadership on company growth initiatives

  • Track KPIs, client satisfaction, and account performance metrics


Requirements


  • 4+ years of experience in account management, business development, or client services

  • Construction, facilities, or B2B service industry experience preferred

  • Strong communication, presentation, and negotiation skills

  • Ability to manage multiple accounts and deadlines

  • Experience with CRM platforms (HubSpot, Salesforce, etc.)

  • Strong organizational and relationship-building skills

  • Bachelor's degree preferred but not required

About the Company


White Fox Industries is a multi-industry construction and general contracting company dedicated to delivering high-quality, reliable, and innovative solutions for residential, commercial, and nonprofit sectors. Built on craftsmanship, integrity, and community leadership, we stand as a trusted partner for clients seeking excellence from concept to completion.

With experience spanning construction, finish carpentry, commercial build-outs, facility improvements, residential renovations, logistics, and workforce development, White Fox Industries brings a rare combination of skill, versatility, and efficiency to every project. Our team is committed to ensuring each project is executed with precision, safety, and professionalism.

We serve homeowners, businesses, developers, and community organizations looking for dependable contracting services with transparent communication, consistent quality, and a client-first mindset. From small upgrades to large-scale builds, our goal is simple: deliver durable results that stand the test of time.

At White Fox Industries, we believe in creating opportunities while building structures — offering apprenticeship pathways, working with returning citizens, and supporting workforce development programs throughout the region. We don’t just build projects; we build people, communities, and long-lasting partnerships.

Quality workmanship. Industry versatility. Community commitment.
That’s the White Fox Standard.

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